Vice President, Direct Marketing
General Responsibilities:
This newly created position
will be responsible for the combined direct consumer marketing areas of
Global Payment Systems (GPS) global web, eMoney Transfer, prepaid card,
consumer database and consumer loyalty program management. In addition,
the VP, Direct Marketing will oversee the strategy and application
management of consumer and agent point-of-sale platforms.
The incumbent leads the global e-commerce and direct marketing efforts to transform the business through overall strategy and development of new business efforts including creating customer value propositions and communication, developing key capabilities and technology, and developing effective business models and economics. Leads investment tracking, prioritization and decisions for direct marketing and e-commerce marketing efforts across the business. Sets key policies and guidelines for customer integration and communication and leads efforts to establish and maintain company guidelines and policies related to consumer privacy and security practices as they related to consumer marketing and transaction processing. Provides strategic direction, coaching and training to subordinates in the respected areas.
Key Accountabilities:
1. Consumer Database and
Loyalty: Spearheads strategy and management of direct marketing
initiatives including management of global consumer database, database
development efforts, consumer loyalty programs, and direct marketing
initiatives to consumers. Designs the new loyalty program based on
analytics and market research results of global beachhead target
consumers. Manages the database partner company relationship.
2. Web and eMoney Transfer: Oversees the web product management and
eMoney Transfer marketing team responsible for planning and developing
marketing strategies and objectives to promote product lines dedicated
to the organizations web site, including conducting market research
studies as part of product design, gathering user requirements and
developing ease of use in product design. Provides product strategy
information to development team for web product developments and
enhancements.
Web marketing responsibilities include developing
and implementing the organizations web strategies and internet media
for promoting products and services through strategic marketing on the
web, in addition to overseeing the creation and implementation of the
web marketing plan and managing the domain names. Works closely with
design and content management teams to ensure site meets marketing
objectives, and monitors site access patterns to adjust strategies and
plans.
3. Prepaid Card Direct Consumer Marketing: Oversees the prepaid card direct-to-consumer marketing initiatives including management of prepaid card consumer database, database development efforts, loyalty programs and direct marketing initiatives to consumers. Works closely with Prepaid Card Product Management team and MGI account marketing team to synergize prepaid card product position and creative strategies.
4. POS Applications: Oversees the product management of the
point-of-sale platforms for agents and consumers accessing the payment
products including the definition, development and roll-out of new
product features and functionality across the business. Manages primary
and secondary competitive research to predict future technology trends
to deliver existing and new products. Champions the Integrated Product
Development Methodology for defining requirements of the technology
platforms including web and browsers, terminals, pc-based platforms and
integration APIs with agent and retail software and hardware platforms.
Skills and Experience Required
Skills and Experience Required
*Education: BS/BA degree (Required) MBA (Preferred).
*Years of Experience: 15 years of related, increasingly responsible
experience within marketing roles. Minimum 7 years experience managing
direct reports including individual contributors and mid-level managers
*Previous experience with consumer database, loyalty programs and web marketing, required.
*Financial Acumen - Understands and monitors the financial performance
of the business unit through budgets, forecasts and other key financial
indicators. Must be able to identify and evaluate alternatives for
achieving financial targets.
*Strategic Thinker - Understands
client's vision, goals and strategies and the ability to conceive new
opportunities; proactively identify initiatives that will capitalize on
the client's strengths and market opportunities and/or counter
competitive threats; a global perspective; ability to discern the
impact of critical decisions.
*Analytical Skills - Has the
ability to gather and synthesize critical information; perform focused
and systematic analysis; diagnose root cause; detect flaws in reasoning.
*Leadership - Principled leadership, personal courage and decisiveness;
willingness to endure challenges, take risks and live the Corporate
Values despite discomfort; achieve results while generating high morale
among employees; create and communicate a vision that is aligned with
overall strategy and direction; influence others, with or without
authority, and address tough issues promptly and courageously; foster
collaboration.
*Communication - Speaks with clarity and
conviction in a variety of internal and external settings; prepares
clear and concise written communication; listens to employees, peers,
consumers and agents; builds internal and external relationships and
leverages network.
*Planning and Execution - Translates vision
and goals into realistic long- and short-range plans; adapts plans to
changes and unanticipated problems; drives execution; manages and
improves processes to get work done more efficiently and effectively in
order to stay competitive in the marketplace.
*Ability to travel up to 35%, domestic and international

A proud member of many regional and national direct marketing
associations,
Minnesota Association of Personnel Services, Database Marketing Institute
and Advisory Board of Data University.


